Sales Consultant

Principal Duties and Responsibilities:

• Ensures a high quality effective, and professional experience is provided to every customer following the dealership's sales process;
• Maintains high ethical standards in daily activities;
• Develops and achieves challenging individual goals and expectations;
• Establishes knowledge base of accessory packages available to customers;
• Establishes knowledge base regarding all products, services, customer demographics or profiles, and competitive automotive makes and models;
• Working effectively with others;
• Handling pressure;
• Managing complexity.

Detailing Attendant

Carol Automobile is currently looking for a Detailing Attendant to complete its team.

The successful candidate will have to complete the interior and exterior detailing of the vehicles including washing, waxing and other necessary aesthetic care.

Benefits and conditions of employment:

• Full-time position;
• Very competitive salary;
• Holidays according to company standards;
• Pleasant environment.

Requirement and skills:

• Experience an asset;
• Interest in the automotive field;
• Ability to work quickly and in a team;
• Thoroughness, sense of observation and attention to detail.

Duties:

• Complete interior and exterior cleaning of new and used vehicles;
• Apply the appropriate detailing treatments to the preparation of new and used vehicles before delivery as well as to after-sales customer vehicles;
• Respect the descriptive specifications and the execution time provided by the dealer and/or the manufacturer;
• Perform complete interior and exterior cleaning of customer vehicles;
• Ensure that all new vehicles are prepared according to the manufacturer's standards;
• Ensure that each used vehicle is restored to condition for sale;
• Main duties are listed above, but the successful candidate may be assigned to other duties.

Automotive Service Technician

Top pay for Ford Diesel and / or transmission Experience!

We have immediate openings for all phases of auto and light truck repair.

We offer:

• Medical/Dental;
• Tools benefit;
• Pension Plan;
• And much more.

Service Advisor

Carol Automobile is currently looking for a Service Advisor to complete its team.

The successful incumbent is a Service Advisor who quickly builds rapport with customers and can successfully multi-task in a busy and dynamic Service department.

Benefits and conditions of employment:

• Full-time position;
• Very competitive salary;
• Holidays according to company standards;
• Pleasant environment.

Requirement and experience:

• Valid Driver's License and a clean driver record
• Appointment booking experience in a busy shop or dealership
• Previous Ford experience is an asset, but not mandatory
• Thoroughness, sense of observation and attention to detail.

Duties:

• Greeting customers on the phone or in person;
• Scheduling appointments;
• Explaining the nature of repairs to customers, liaising between the technician and the customer;
• Providing repair recommendations to customers;
• Advising customers how to maintain their vehicle;
• Selling parts and labour;
• Providing an extraordinary experience for all Carol Auto customers
• Safety is priority number one.
• Utilizing Ford corporate programs when required (i.e.: INFORD, Prior Approval;
• Providing updates and escalating issues, when required, to the Service Manager;

Tow Truck Driver/Service Technician

Principal Duties and Responsibilities:

• Attention to detail, physically demanding.
• Effective interpersonal skills, flexibility, organized, reliability, team player.
• Professionalism in customer service.
• Inspection report, Driver logbook, accident or incident reports.
• Record cargo information, hours of service, distance travelled and fuel consumption, Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle.
• Perform tire change over on site.
• Personnel protection equipment required (PPE) - Hard hat, Steel-toed safety boots, safety glasses, work gloves.
• Safety is priority number one.